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Tel: 01375 887965


Conditions of Use

Disclaimer Before using our website:

By Using this website you agree to be bound by the terms of use under UK LAW. We reserve the right to review and revise the terms from time to time, without prior notice. By using this site you are automatically bound by any such changes. If you find the terms to be unacceptable you must immediately terminate your use of this website.

Terms and Conditions:

We assume no responsibility for the accuracy, integrity and quality contained in any of the information contained on this site, in emails or on any such public service in relation to this website.

  • * Prices are subject to change without prior notice
  • * Any specials are available only while supplies last

In the event a product is listed at an incorrect price due to a typing error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges).

In the event of an error because prices should be lower, the price will be reduced. In the event that the price should be higher we will contact you to obtain your assent to a higher charge before processing payment.

Complaints Procedure:

All complaints should be sent by email to info@oliveoilstore.co.uk. All complaints will be acknowledged within 5 working days of receipt. We will endeavour to resolve all complaints within a two week period. The consumer will be informed throughout the process.

Statutory Rights:

Nothing contained within our Terms and Conditions in any way affects, excludes or limits your statutory rights.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you prefer.

Guarantee

We guarantee your satisfaction. All of our new products come with a 30 day no quibble guarantee.

Damaged Goods:

** NOTE: Please check your order is not damaged before accepting / signing for it. If it is damaged, please do not accept it and let us know immediately.

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